Privacy Policy
TekShove (“TekShove,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tekshove.com (the “Site”) or engage us for web development, mobile app development, UI/UX design, branding, graphic design, video production, SEO, or digital marketing services (the “Services”).
By using our Site or Services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
When you contact us, request a quote, or engage our Services, we may collect:
- Name and job title
- Company name
- Email address
- Phone number
- Project details, business requirements, and any files, content, or credentials you share with us to complete a project
- Payment and billing information processed through secure third-party payment providers, where applicable
1.2 Information Collected Automatically
When you visit our Site, we and the tools we use, such as Google Analytics or Google Site Kit, may automatically collect:
- IP address and approximate location
- Browser type and device information
- Pages viewed, time spent on the Site, and referring website
- Cookies and similar tracking technologies, as described in Section 5
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotations
- Deliver, manage, and support the Services you have engaged us for
- Communicate project updates, invoices, and support-related messages
- Improve our Site, Services, and customer experience
- Send marketing communications where you have opted in, with the option to unsubscribe at any time
- Analyze Site traffic and usage patterns to improve performance and content
- Comply with legal obligations and enforce our Terms and Conditions
3. Legal Basis for Processing
Where applicable, we process personal data on the basis of:
- Consent: When you voluntarily submit information through our contact forms or subscribe to communications.
- Contract performance: When processing is necessary to deliver a Service you have engaged us for.
- Legitimate interest: For Site analytics, security, and improving our Services.
- Legal obligation: Where processing is required to comply with applicable law.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers: Providers who support our operations, such as hosting providers, payment processors, analytics tools, and email or marketing platforms, under confidentiality obligations.
- Third-party platforms: Platforms required to deliver a project, such as app store accounts, CMS platforms, and APIs, only to the extent necessary and with your knowledge.
- Legal authorities: Where disclosure is required by law, regulation, or a valid legal process.
- Business transfers: In the event TekShove is involved in a merger, acquisition, restructuring, or sale of assets, subject to standard confidentiality protections.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use our Site through tools such as Google Analytics
- Support advertising, analytics, and website measurement tools such as Google Site Kit
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features or functionality of the Site.
6. Data Retention
We retain personal information for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Maintain business and project records
- Comply with legal, accounting, tax, or reporting obligations
Project files and communications may be retained for a reasonable period after project completion for support and reference purposes, after which they may be securely deleted or anonymized.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, subject to legal or contractual retention requirements
- Withdraw consent to marketing communications at any time
- Object to or restrict certain processing of your personal data
To exercise any of these rights, contact us at contact@tekshove.com.
9. Third-Party Links
Our Site may contain links to third-party websites, such as social media platforms, partner websites, or external services. We are not responsible for the privacy practices, security, or content of those third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
10. Children’s Privacy
Our Site and Services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children.
If we become aware that we have inadvertently collected personal information from a minor, we will take reasonable steps to delete it.
11. International Data Transfers
As TekShove works with customers globally, your information may be processed or stored on servers located outside your country of residence, including in Pakistan or in countries where our service providers, such as hosting or analytics platforms, operate.
We take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy wherever it is processed.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, Services, technologies, or legal requirements. Any changes will be posted on this page with a revised “Last updated” date.
We encourage you to review this page periodically to remain informed about how we collect, use, and protect your information.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: contact@tekshove.com
- Phone: +92 345 2884053
- Address: 2nd Floor, Qasma Haven, National Stadium Road, Overseas Housing Society, Karachi East, Jamshed Town, Karachi, Pakistan